SM Safety Training & Consultancy Ltd Policies

At SM Safety Training & Consultancy, we are committed to providing the highest standards of service and training excellence. Our comprehensive policies ensure clarity, transparency, and fairness for all our delegates, clients, and partners.

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Quality Assurance Policy

We strive for continuous improvement and consistently maintain the highest quality standards. Our courses are regularly reviewed and updated to reflect current legislation and best practices.

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Equality and Diversity Policy

We promote equality, diversity, and inclusion throughout our training and consultancy services, ensuring a welcoming and respectful environment for everyone, irrespective of background, identity, or ability.

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Health and Safety Policy

The safety and wellbeing of our delegates and staff are paramount. We rigorously implement and follow health and safety regulations, ensuring safe training environments and proactive risk management.

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Data Protection and Privacy Policy

We are committed to protecting your privacy. We handle all personal data responsibly, in line with current data protection regulations (GDPR). For full details, please refer to our Privacy Policy page.

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Cancellation and Refund Policy

We understand that circumstances can change. Our clear cancellation and refund policy outlines the conditions under which refunds are possible, ensuring transparency and fairness.

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Feedback and Complaints Policy

Your feedback is important to us. We encourage honest, constructive feedback and have a structured complaints process designed to resolve any issues swiftly and effectively.

For detailed information or copies of our full policies, please contact us directly.

Thank you for choosing SM Safety Training & Consultancy – your trusted partner in health and safety excellence.